Full-spectrum UX Designer for Web and mobile platforms and multi-device ecosystems. Extensive creative and professional success in a broad spectrum of organizations and industries, including startups.
User Experience Team Lead, Altisource, Inc., Boston, MA (August, 2015 - present)
Founding designer for a startup business unit within a real estate financial services company. Design and help conceive a complex and data-intensive B2B e-commerce SaaS system composed of multiple transactional products and technologies. Build user-centered design function within an Agile, engineering organization. Design native mobile, mobile Web, and desktop experiences for a broad spectrum of user groups. Create wireframes, user flows, dashboards, Information Architecture, prototypes and visual designs. Build high-fidelity sequences to enable strategic relationships with other business units, companies, and clients. Manage work performed by contract and internal designers.
Sr. User Experience Designer, Foliage, Inc., Boston, MA (April, 2015 - July, 2015)
Contract design for a leading product development firm. Re-envisioned and designed a complex industrial and enterprise data application. Conducted user research, defined user flows and performed task analyses. Created personas, customer journey maps, and Information Architectures. Built wireframes, prototypes, and visual design comps. Collaborated with developer and management teammates and facilitated client communication.
User Experience Designer, Layer3 TV, Inc., Boston, MA (January, 2014 - April, 2015)
Early team member and first designer of a media start-up creating a next-generation Internet TV/cable system. Co-invented patented multi-device graphical User Interface design. Helped devise and execute UX strategy and design of a large-scale, consumer multi-device ecosystem. Created wireframes, prototypes, site maps, mockups, Information Architecture, and Content Strategy. Helped innovate a personalized consumer experience based on Information Design and predictive analytics. Devised data taxonomies, metadata sets, and UI elements enabling the application to meet User's needs in specific contexts (time, place, device, social setting, etc.). Collaborated closely with front-end developers, stakeholders, and designers to build scalable user experiences and interfaces. Contributed to creation of agile design processes.
UX Designer and Developer, Farglass Digital Studios, Wellesley, MA (2010 - present)
UX/UI Developer and Designer, State Street Corporation, Boston, MA (September, 2013 - January, 2014)
UX/UI Developer and Designer, SapientNitro, Boston, MA (June, 2013 - August, 2013)
UX/UI Developer and Designer, New Spin Digital, Newton, MA (March, 2013 - June, 2013)
Contract Web development and design for a UX/UI design firm helping to build an online state health insurance exchange for the State of Rhode Island. Coded interfaces using Bootstrap, HTML, CSS, and jQuery. Applied Web form design principles to improve User Experience of online interactions. Helped manage large project development process using Subversion version control software. Created reusable and programmable interface elements using HTML, CSS and LESS.
UX/UI Development and Design Associate, NASDAQ OMX, Marlborough, MA (July, 2012 - September, 2012)
Web/Mobile Designer & Developer, MyOmBody.com, Cambridge, MA (February, 2012 - June, 2012)
Developed and debugged front-end features and functions for a wellness Web/mobile application startup. Designed and built Photoshop components, images and icons. Researched mobile application design and development and created jQuery Mobile interface prototypes. Developed and maintained project task management process.
Novelist and Writer (2000-2010)
Wrote five novels - Who May Be (general fiction), Emerlyr (middle-grade fantasy), Black Math (fantasy thriller), The Bird of Night (mystery), and Dreadeye (alternative history). Wrote four dozen short stories and essays. Wrote Blog on next-generation reading and writing technologies and a fictional Blog, The People's Eye (alternative science fiction).
Publisher, Digital Press, Butterworth-Heinemann, Woburn, MA (1998-2000)
Managed computer and technology professional book publishing program. Implemented a strategic publishing plan and increased by 30% annually published titles and revenues. Developed a Web publishing strategy and computer industry publishing alliances. Instituted an interdisciplinary computer and business publishing initiative.
Senior Research Analyst, Aberdeen Group, Boston, MA (1997-1998)
Researched and analyzed trends and products in the Internet development and database management markets. Wrote market research reports and marketing collateral. Managed research consulting projects for leading software vendors.
Lead Content Editor, Mainspring Communications, Cambridge, MA (1996-1997)
Acquired and created content on Internet development technologies for a Web content start-up. Led project teams and built service features. Managed partnership programs with leading book publishers and market research firms.
Senior Editor, Acquisitions Editor, and other editorial positions (1986-1996)
Successfully managed and developed computer and technology book publishing programs at John Wiley & Sons, Inc., Addison-Wesley, and Reed Elsevier. Increased annual program revenues by an average of 35%.
University of Massachusetts, Lowell. Undergraduate Certificate in Web Design and Development. 2012
UCLA Extension. User Experience Design course. 2012
Boston University. M.A., English and American Literature. 1988
Brown University. B.A., English and American Literature, Engineering sub-focus. 1984