Full-Spectrum UX and Product Designer for Web and mobile platforms and multi-device ecosystems. Expertise in designing complex, transactional, and data-driven applications, including B2B, B2C and Enterprise systems. Extensive creative and professional success in a broad spectrum of organizations and industries, including startups.
User Experience Team Lead, Altisource, Inc., Boston, MA (August, 2015 - April, 2020)
Led design for multiple applications, both new and established, within intrapreneurial groups of a financial services corporation. Conceived, designed and helped build complex, data-intensive B2B, B2C and Enterprise transactional systems. Established user-centered design function and thinking within an Agile, engineering organization. Designed native mobile, mobile Web, and desktop experiences for a broad spectrum of user groups, including professional real estate investors, financial organizations, consumers, and vendors. Collaborated with product and engineering managers to envision, define, and build sophisticated enterprise and consumer applications. Successfully and simultaneously managed relationships with multiple stakeholders on multiple projects. Led efforts to create reusable design component libraries and patterns. Spearheaded initiative to design consistent and effective data visualizations and dashboards across the corporation.
Sr. User Experience (UX) Designer, Altran Group (Foliage, Inc.), Boston, MA (April, 2015 - August, 2015)
Designed complex industrial and enterprise data applications for a leading product development firm. Conducted user research, defined user flows and performed task analyses. Created personas, customer journey maps, and Information Architectures. Built wireframes, prototypes, and visual design comps. Collaborated with developer and management teammates and worked directly with clients to meet target dates and achieve successful outcomes.
User Experience (UX) Designer, Layer3 TV, Inc., Boston, MA (January, 2014 - April, 2015)
Early team member and first designer of a media start-up creating a next-generation Internet TV/cable system. Co-invented patented (25 total patents) multi-device graphical User Interface design. Helped devise and execute UX strategy and design of a large-scale, consumer multi-device ecosystem. Created wireframes, site maps, mockups, Information Architecture, and Content Strategy. Collaborated closely with front-end developers, stakeholders, and designers to build scalable user experiences and application interfaces. Structured and designed metadata and visual elements to deliver unique and dynamic interactions. Contributed to creation of agile design processes.
UX/UI Designer and Developer, Farglass Digital Studios, Wellesley, MA (2010 - 2015)
UX/UI Developer and Designer, State Street Corporation, Boston, MA (September, 2013 - January, 2014)
UX/UI Developer and Designer, SapientNitro, Boston, MA (June, 2013 - August, 2013
UX/UI Developer and Designer, New Spin Digital, Newton, MA (March, 2013 - June, 2013)
Contract Web development and design for a UX/UI design firm helping to build an online state health insurance exchange for the State of Rhode Island. Coded interfaces using Bootstrap, HTML, CSS, and jQuery. Applied Web form design principles to improve User Experience of online interactions. Helped manage large project development process using Subversion version control software. Created reusable and programmable interface elements using HTML, CSS and LESS.
UX/UI Development and Design Associate, NASDAQ OMX, Marlborough, MA (July, 2012 - September, 2012)
Web/Mobile Designer & Developer, MyOmBody.com, Cambridge, MA (February, 2012 - June, 2012)
Developed and debugged front-end features and functions for a wellness Web/mobile application startup. Designed and built Photoshop components, images and icons. Researched mobile application design and development and created jQuery Mobile interface prototypes. Developed and maintained project task management process.
Wrote four novels - Who May Be (general fiction), Emerlyr (middle-grade fantasy), Black Math (fantasy thriller), and The Bird of Night (mystery). Wrote Blog on next-generation reading and writing technologies.
Publisher, Digital Press, Butterworth-Heinemann, Woburn, MA (1998-2000)
Managed computer and technology professional book publishing program. Implemented a strategic publishing plan and increased by 30% annually published titles and revenues. Developed a Web publishing strategy and computer industry publishing alliances. Instituted an interdisciplinary computer and business publishing initiative.
Senior Research Analyst, Aberdeen Group, Boston, MA (1997-1998)
Researched and analyzed trends and products in the Internet development and database management markets. Wrote market research reports and marketing collateral. Managed research consulting projects for leading software vendors.
Lead Content Editor, Mainspring Communications, Cambridge, MA (1996-1997)
Acquired and created content on Internet development technologies for a Web content start-up. Led project teams and built service features. Managed partnership programs with leading book publishers and market research firms.
Senior Editor, Acquisitions Editor, and other editorial positions (1986-1996)
Successfully managed and developed computer and technology book publishing programs at John Wiley & Sons, Inc., Addison-Wesley, and Reed Elsevier. Increased annual program revenues by an average of 35%.
University of Massachusetts, Lowell. Undergraduate Certificate in Web Design and Development. 2012
UCLA Extension. User Experience Design course. 2012
Boston University. M.A., English and American Literature. 1988
Brown University. B.A., English and American Literature, Engineering sub-focus. 1984